Imagine you've just started this role at Urban Company. What would your top priorities be in the first month?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Consider both learning aspects (understanding services, processes, and team) and action items that demonstrate quick wins in customer experience.